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Terms&Conditions of dated 01.June 2020

These Terms and Conditions govern the use of ("the website") and the purchase of any goods from it. The website is owned and operated by the company

Christian Schnatz
Am Hartenknapp 7
DE-34561 Voehl/Germany;
Tax-Nr.: 1130660053.
Tel.: +49 (0)5631-3211
Fax.: +49 (0)5631-914851

Should you have any concerns, please contact the company Schnatz by email:
or by mail: C. Schnatz, Holzblockmacherei, Am Hartenknapp 7, D-34516 Voehl/Germany prior to ordering from this website.

The german jobtitle of the companies owner C. Schnatz is Holzblockmacher.

Responsible Chamber of Crafts:
Handwerkskammer Kassel
Scheidemannplatz 2
DE-34117 Kassel
Tel. +49 (0)561 7888-0, Fax 165

Acknowledgment and Acceptance of Terms & Conditions

Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms and Conditions"). Please read them carefully. The company Schnatzs reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. Your usage of this site and placement of an order indicate, you acknowledge that you have read and understood these Terms and Conditions.

Limitation of Liability
Any liability of the website associates in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of the website, be limited to:

in relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods; and
in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

All information supplied has NO WARRANTY whatsoever.

The information contained on the website, or obtained as a consequence of using this service is provided by the company Schnatz in good faith and is not intended to be nor is it implied to be a substitute for any sort of professional advice whatsoever. Any user should always seek advice of other qualified providers &/or professionals before embarking on any new services.

You further acknowledge and agree that, subject to the section dealing with "Limitation of Liability", the company Schnatz will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website.

Copyright in the website
Copyright in the website is property of the company Schnatz. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of the company Schnatz and third parties. This property may only be used for the purposes of browsing the website and acquiring goods and services of the website.

Applicable Law
These Terms and Conditions are governed by the laws in force in Germany and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Germany and any courts, which may hear appeals from those courts.

Information Provided by You

If you purchase goods and services from the website we may require you to provide your name, address, email address, credit card number or other details ("customer information"). We may subsequently require further details to enable the processing of any orders that you make. You agree to provide the company Schnatz as operator of the website with current, complete and accurate customer information when asked to do so by the website or an employee of the company Schnatz.

Your Right to Return the Products
If you are not satisfied with any Product you have purchased from us, you may return the Product to us and obtain a refund of the price of the Product returned if you contact us within 14 Days of delivery of the Product to you. However, you may not return a Product to us and claim a refund if the Product concerned is a custom order (Personal Print).
In order to exercise your option to return a Product you are not satisfied with, you must give a notice to us. Accepted notices are emails to, written notices to the owner of this website or telefaxes to +49 (0)5631-914851. This notices must include the customers name and invoice number. Don’t ship the products back to us, but wait until we will send you Return Authorisation Documentation and manage the shipping.
We will refund the price paid for the Products you have returned completely.
All returned Products must be unused, in original condition and undamaged.

Colour Proofing
Because of differences in equipment, media, inks, and other conditions between colour proofing and production pressroom operations, a reasonable variation in colour between colour proofs/submitted images and the completed job is to be expected. When a variation of this kind occurs, it will be considered acceptable performance.
The accuracy of each colour reproduction is guaranteed to be within 90-95%.

Copyrights of served motives

The customer also warrants that the subject matter to be printed is not copyrighted by a third party. The customer also recognizes that because matter does not have to bear a copyright notice in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. The customer further warrants that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, the customer agrees to indemnify and hold the company Schnatz harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided.

Privacy Policy
We may collect personal information online when you “sign on” to become a member, use our online services, make online purchases, submit questions or request information, participate in online surveys, promotions or contests.

We may hold and use records, including your name, served files, address, billing and delivery information, email addresses and credit card information that you may need to supply us. This personal information will be used only for the purposes of meeting your needs, unless you consent to its use for other purposes, or the law permits its use for other purposes.

In case a customer does reject the payment for goods which were with no fault and delivered or a customer does not take care to pay for delivered and accepted goods within a reasonable time the company Schnatz reserves the right to publish customer's data in connection with a graphical representation of the motives and details online.

If we hold information about you this information may be used to process, fulfil and follow up on orders, reply to your email, return information you request via email. You will not receive marketing communications unless you consent to it.

The personal information we hold is stored in a secure manner. We do not routinely disclose your personal information to any other person or organisation.

Cookie Policy

The term "cookie" refers to small files that are transferred from a Web site to your computer's hard drive. The purpose of cookies is to enable the host Web site to display tailored information to you on the Web site. The use of cookies is an industry standard used by most major Web sites. The website does not use cookies to gather demographic or personal information for marketing purposes. The company Schnatz will not share the information in our cookies or give others access to this information. The company Schnatz does not use cookies to pull data from your hard drive to learn of demographic or personal information. The website has access only to the information stored in our cookies; and can not view data in cookies created by other Web sites.

Most browsers are initially set to accept cookies. If you'd prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the site will not function properly if you do so.

Disclosing Your Information

Third party companies and individuals have been engaged to perform functions on behalf of the website. Functions such as fulfilling and delivery of purchases and credit card payment authorisation, but all information will only be used to perform their appropriate functions and not for other usage.

Verification of Members

We do use various details to verify information given to us by our members. We may:
-use member phone numbers and email addresses provided to us to communicate with customers about payments
-use member addresses to check against credit card billing addresses etc.

Information Security
All information submitted to https// is secured using Secure Sockets Layer (SSL-128bit) software.

Payment Security
The website’s payment provider accepts payment by VISA, Eurocard-mastercard, American Express and SOLO. All charges are processed using the currency EURO.
The website’s payment provider PayPal® accepts several credit cards. For further information enter
The website is a client of the payment provider BIBIT ( out of the Netherlands. Customer's session with BIBIT is secured using the industry standard Secure Socket Layer (SSL-128bit) technology. Customer's credit card and personal details are encrypted when transmitted over the Internet.
In the movement between pages, the customer may not be advised of direction to ‘Secure’ and ‘Non-Secure’ sites by warning messages displayed by their web browser because the whole website runs strictly with SSL-encryption.
The company Schnatz will not have access to customer’s credit card details.

Virus Warning
All care is taken to ensure that the website and data transmissions are virus free. However, it is your responsibility to scan any such data for viruses.

Children's Privacy
The company Schnatz does not sell products for purchase by children. If you are under 18, you may use the website only with the involvement of a parent or guardian.

Other Privacy information you should be aware of

Sign out or close your browser once you have finished shopping within the website. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone or are using a computer in a public place like a library or Internet café. You as an individual are responsible for the security of and access to your computer.

Product Information

Prices of goods and services and delivery and other charges displayed on the website are current at the time of display.

We take every reasonable care to ensure accuracy of all products and services listed. However, we do not accept liability for any errors in pricing and description. Pricing and stock availability is subject to change anytime without notice.

Placing and Accepting Orders

Without limiting the operation of any other Terms and Conditions herein, the company Schnatz is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product.

Placement of an order by you constitutes an offer to enter into an agreement with us ("your offer"). We will email you an „Confirmation of your Order“ for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.
That acceptance will be complete at the time we send the „Dispatch Confirmation“ eMail to you.

Cancellation by Us
If a supplier of us does not deliver the ordered goods to us we are entitled to cancel the order or parts thereof. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.

It is your obligation to enter the correct delivery address details at time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.
We will provide you with an estimated date for delivery of all parcels and while we make every effort to deliver by this time, all dates specified are estimates only.
We will use our reasonable endeavours to deliver your Products to you within 14 days of the date of issue of your Order Confirmation. If we are unable to deliver your Products to you within 30 days of the date of issue of your Order Confirmation, you will have the option to cancel your Order.

Unfortunately, we are unable give a ‘guaranteed’ time of delivery.

It is the responsibility of the customer to inform the company Schnatz if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from delivery.

Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion.

Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

When ordering goods from the website for delivery overseas/outside the European Union you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from the website, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
Also, we may provide certain order, delivery and product information, such as titles, to our international carriers and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

Goods Damaged or Faulty on Delivery
You may return damaged or faulty goods within 14 days of receipt. If a product is later deemed to be faulty, normal warranty conditions for that product apply. It is the recipient's responsibility to incur all costs and to follow warranty instructions as stated on the product warranty as specified by the manufacturer.

In the event that you receive a defective or damaged product, we will refund the original product price, delivery, wrapping and other fees via the original method of payment. Alternatively, if you request a replacement, we will despatch your replacement item (subject to availability) once we receive the return, at our cost.

Please note that all products that are found to be non-defective will incur the delivery costs of returning the item to the company Schnatz.

Please allow up to 14 days for refunds to be processed upon our receipt of goods.

Promotions and Competitions
Other Terms and Conditions not listed herein and applying to the company Schnatz promotions and competitions are incorporated into these terms and conditions. Unless expressly stated, to the extent that the other Terms and Conditions are not incompatible with the Terms and Conditions herein, the other Terms and Conditions will be in addition to the Terms & Conditions herein. To the extent that the other Terms and Conditions are incompatible with the Terms and Conditions herein, the other Terms and Conditions shall prevail.

Should you object to any of these Terms and Conditions (including any subsequent amendments), you must immediately discontinue using this website.

Release and Indemnity
You agree to waive any and all claims that you now have or may have in the future against the company Schnatz which relate to or are incidental to any transaction.
You agree to indemnify and hold the company Schnatz harmless from and against any and all claims, loss or expense that may be incurred by the company Schnatz which relate to or are incidental to the performance of its duties as described in these Terms and Conditions including all costs of defending itself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding.
You further agree to indemnify and hold the company Schnatz harmless from any claim made by any third party due to or arising out of your use of this website, the violation of these Terms and Conditions by you, or the infringement by you, or other users of this website, of any intellectual property or other right of any person or entity.